RATED 4.7 & EXCELLENT ON TRUSTPILOT + FREE NEXT DAY DELIVERY IF ORDERED BEFORE 1PM* - click to read more

REVIEWS


Ordered both out and back lateral flows and day 2 PCRs from flysurance - and got the responses for all within minutes of submission.
But what was REALLY impressive was the excellent customer service (over several different contacts) when I contacted them with questions or to sort an issue - all sorted quickly and with no drama.

Douglas

I found them excellent, I had a question/problem when we were doing our flow test and the “chat” was brilliant I was able to upload photos and get reassurance about my concern, they were very helpful. Would definitely recommend.

Carol

Brilliant service, clear instructions and very rapid results. Can’t fault this company. Online chat also very helpful

Sophie

Top 4 FAQs

What is the turnaround time for your PCRs?

Our lab guarantees results within 36 hours (from the time the sample is received). Ensure to use a priority postbox to send us your test sample. You can read more here.

Do I need to register my Test?

Antigen: must be registered with us. Use the link on your instructions enclosed with your test kit to register.
You will need your Order Number & Test Kit ID to register. We are unable to issue a certificate without this.


PCR: must be registered with us. There are 2 parts to our PCR Resistration.

Step 1: This is done after purchasing, here you will assign a Unique Booking Reference to yourself & passport - this is what you require for the Passenger Locator Form.

Step 2: This is done when you are ready to take the test & send it off to our lab. Use the QR code within the pack to complete this. Please note, that without completing Step 2, our lab cannot process the sample.

are your self test kits accepted?

Absolutely! Both our Antigen & PCR Tests are listed on the Gov.uk site.

When will my test be dispatched?

Monday - Friday. Orders received before 1pm will be dispatched the same day.
Monday - Thursday. Orders received after 1pm will be dispatched the next day
Friday (After 1pm), Saturday & Sunday. Orders received will be dispatched on Monday

You can read more about our shipping policy here



READ HOW OUR ANTIGEN TESTS WORK:

order in advance of your holiday

Our tests have a long expiry date, so order in advance. We include next day delivery by DPD if ordered by 1pm*.

DISPATCH INFO

REGISTER YOUR TEST

We recommend registering your test online as early as possible. Each kit has a unique ID. The link to register your kit is in your order confirmation email.

RESULTS & CERTIFICATE

Send us your results by email. As long we receive your results between 8am - 8pm (British Time), we will email your Fit to Fly Certificate within 60 minutes.

If we receive your results outside these hours, we'll issue the certificate by 10am.

Rapid Antigen Test

£28.00

Required for every adult & child aged 11 and over if you are travelling home from a Green or Amber List Country.

This is your re-entry into the UK after your holiday. Simply take in your case with you & take the test 72 hours before you fly home.

Also suitable for many destinations such as Portugal, Croatia, Greece, Italy + over 70 more.

Fully Government Approved & Registered.